Baxter Clinic of Hernando, PLLC  
     
     
Frequently Asked Questions
Frequently Asked Questions


Physicals

Procedure Description:
for school, sports, well-woman, employment, DOT, and preventive medicine

What To Expect:
You will have a thorough history and review of your medical problems, a complete examination and laboratory evaluation that is age, sex, and situation appropriate.

Preprocedure:
Come fasting (water and meds only on am of appt.)

Postprocedure:
You should know all results from our evaluation that are still pending at the time you leave the office within one week's time. If not, we ask that you call...don't presume your results are normal, presume we have slipped up and not called you!

Likewise, you should hear from us regarding any agreed upon referrals to specialists, procedures, or tests within 2 business days after leaving the office. If you haven't, please call.


NEW PATIENT INFORMATION Sheet


BAXTER CLINIC OF HERNANDO, PLLC
124 West Commerce Street
Hernando, MS 38632
phone (662) 429-5221
fax (662) 429-7917
www.BaxterClinic.yourmd.com

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This (printer-formatted) form is needed for all new patients.
Please print this out and complete it prior to your first visit,
then bring this form and your insurance card when you come to the office.

If your insurance requires a designated primary care provider, please
make sure that we are listed as such with your insurance company prior
to arrival. Otherwise, we may either be unable to see you, or you would
possibly be responsible personally for your entire bill.

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PATIENT INFORMATION
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YOUR NAME

_____________________________________________________

SSN# _______________ Date of Birth ______________________

Sex ______ Race _______

Home Phone______________ Mobile Phone__________________

Pager Number_____________Email ________________________

Home Address

_____________________________________________________

Employer Name / Address

_____________________________________________________

Occupation__________________ Work Phone_________________





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EMERGENCY / ALTERNATE CONTACT PERSON OF CHOICE
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Name
_____________________________________________________

Phone_________________ Mobile__________________________

Pager__________________ Work Phone ____________________

Home Address
_____________________________________________________

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INSURANCE INFORMATION
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Please be sure that all of the following information is complete. We will gladly submit claims to your insurance carrier for you, but we can only do this if we have all of the following information.


PRIMARY Insurance Company name________________________________

Primary Insurance Co. Mailing Address______________________________

Primary Insurance Co. Phone Number_______________________________

Primary Insurance Policy Holder's Name ____________________________

Primary Policy or Certificate Number________________________________

(If applicable)
SECONDARY Insurance Company name_____________________________

Secondary Insurance Co. Mailing Address___________________________

Secondary Insurance Co. Phone Number____________________________

Secondary Insurance Policy Holder's Name __________________________

Secondary Policy or Certificate Number_____________________________


If you have Medicare, do you have PART B?

If your insurance requires a designated "primary care provider", are we listed as this?








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FINANCIAL RESPONSIBILITY AGREEMENT
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I have completed this form fully and completely, and certify that I am
the patient or duly authorized general agent of the patient authorized to
furnish the information requested. I agree that if my insurance requires
a copayment for office visits, I will pay this at the time of the visit.
I understand that even though I may have insurance coverage, I am
responsible for payment of services. I request that payment of
authorized benefits be made on my behalf from Medicare, Medicaid, or any
other insurance carrier to Baxter Clinic of Hernando, PLLC for any services
furnished to me. I authorize release of medical information relative to these
services for medical records and insurance claims purposes. Baxter Clinic of
Hernando, PLLC is also authorized to seek third party reimbursement
for these services rendered to me if appropriate.

I understand that overdue charges may be turned over to an agent for
collection of these charges as well as additional collection fees, court costs,
and / or attorney’s fees. This is a lifetime authorization unless revoked by
me in writing.



_____________________________________________________
Signature of patient, parent, or responsible party and Date


After Hours Help / Contact Information

The same office number serves for after hours help: 662-429-5221.

When you call, you will reach the automated system, which will allow you to select 1 of 4 prompts. Your choices will be:

(1) This one is for doctors, hospitals, ER's, home health nurses, or pharmacies only. Please do not select this one.

(2) PRESCRIPTION REFILL REQUESTS. This choice will allow you to leave your detailed information on: who you are and what you need refilled (with name of drug, quantity, and how it is prescribed). Please also give the pharmacy name and phone number where you want the prescription called in. The staff will address these requests the following business day.

(3) NON-URGENT PROBLEMS TO ADDRESS. This choice will allow you to leave a message for the nursing staff or providers to address the following business day. Of course, if you are reading this, you could also just email us!

4. URGENT PROBLEMS TO ADDRESS.
This choice will allow you to leave a message regarding your problem. The answering system then pages the "on-call" provider. Unless Dr. Meacham is out of town, he always takes this call himself. He calls back and gets your information, then gives you a call as soon as he can. This is usually within 30 minutes of the time you call, and should never be more than one hour from the time you call.

If you feel you need to be seen after hours, you can either:

(a) discuss this with Dr. Meacham following the instructions above, or

(b) go to the ER or after-hours clinic of your choice.

Please never wait by the phone to make a decision if you think that you must be seen immediately, or if you are having an emergency. Remember to trust your instincts. It is always better, safer, and more prudent to GO! and be seen, than to not go and regret it.

Please note that for both your protection and ours, the policy exists regarding narcotic prescriptions or narcotic prescription refills:

We DO NOT CALL IN NARCOTIC PRESCRIPTIONS AFTER HOURS OR ON THE WEEKENDS.

If you are on a narcotic prescription chronically, it is your responsibility to make sure that you do not run out of medication during one of these times.

"Self Pay" Patient Info

Dear Patients:

Due to the difficulty we are having collecting
money owed to us after the time of an office
visit, we are regrettably forced to begin the
following policy effective October 15, 2001:

AT THE TIME OF CHECK-IN
- All "Self Pay" patients will be required to
deposit $50 in cash or by check to be seen in
the clinic. New patients will be required to
deposit $100.
- Alternatively, the receptionist can hold a
valid credit card to charge against at the
time of check-out.
- This is an average charge for a patient's
office visit. If your charge is less, you will
receive a refund at the time of checkout.
- NO EXCEPTIONS will be made to this
requirement. If you cannot pay, you will not
be seen.

AT THE TIME OF CHECK-OUT
- Any remaining balance from charges
incurred will be due either by cash, check, or
credit card.
- Alternatively, if the balance is large
because of an extensive evaluation or
laboratory testing, then a payment plan may
be arranged with our billing department.

DISCOUNTS
- A 20% discount will be given for all
services rendered if payment is made in full
at the time of service.
- Alternatively, if a payment plan is arranged
and you are 100% on-time with payments,
you will be given the discount back upon
completion of payment in full.
- If you do not pay in full at the time of
service, or if you are not on-time with your
payment plan, then 100% of the balance will
be due.


FOR PERSONS WITH BALANCES OWED AT THIS
TIME

Now:
Payment is due in full prior to being seen
again in the office. Alternatively, if the
amount owed is greater than $100.00, at
least one-half must be paid on your account,
and a new formal arrangement for payment
completion must be arranged at the time of
check-out, to include the new day's charges
as well.

Next visit:
If you have not been on-time with your
arranged payment plan, payment is due in
full prior to you being seen again in the
office.


We appreciate your business. We strive to
provide you with cost-effective high quality
care. We also try to provide medication
samples whenever possible since you do not
have the help of an insurance prescription
benefit. I do not like having to begin this
policy, but our experience with this matter
has shown us that we have little other choice.

I believe that the policy I have created is
reasonable and fair. I also believe that my
discount policy is generous, considering that
no hospital and most doctor's offices offer no
type of discount at all. If you have any
questions, please do not hesitate to ask.

Sincerely,
Rob Meacham, MD

ANY PATIENT THAT IS MEDICALLY UNSTABLE
OR IN EMERGENT NEED OF MEDICAL CARE
WILL BE SEEN WITHOUT REGARD TO
PAYMENT STATUS AT THE TIME OF CHECK-
IN.

Now Open Saturday Mornings!

Beginning December 8, 2001, we will begin opening on Saturday Mornings!

We will begin seeing patients at 8:30 am. Check-in and Lab draws only will begin at 8:00 am. The last chance to sign in for the morning session will be at 11:30 am.

At least initially, there will only be one person in the front, one nurse, and one provider. This means that the total number of patients that we will be able to see will limited. Therefore, the "cut-off" time may actually be earlier than 11:30 am. The provider and staff present will vary depending on the date.

As the Saturday morning practice builds, we expect to add additional services and providers. We are happy to be able to provide this additional service for your convenience!

Medicare Waivers

Medicare Waivers are what we ask all Medicare patients to sign prior to performing any additional testing or procedures above and beyond just a regular office visit. Medicare's definition of "reasonable and necessary" and therefore what they will approve and cover are unfortunately not always in concurrence with current national recommendations for "standard of care".

A classic example of this would be a mammogram. The current recommendation by the American Cancer Society and others is for yearly mammograms over the age of 50. However, Medicare will only pay for a mammogram every TWO years. If one is done the next year, Medicare will deny payment, saying that it is "not reasonable and necessary". Another prime example would be cholesterol monitoring when on cholesterol-lowering drugs. The manufacturer's recomendations are to monitor liver function and cholesterol levels every 6 months while on the medication. Medicare will only pay for a full cholesterol profile once a year.

We practice medicine by following the national standards and prudent norms, not Medicare standards (which are less). Therefore, we often-times seek to do more than what Medicare will likely approve.

The Medicare Waiver allows us a legal means of being able to collect our usual fees for these services or procedures.

The following text is what appears on our Medicare Waiver that we present to you in the office:

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"Medicare will only pay for services that it determines to be "reasonable and necessary" under section 1862(a) (1) of the Medicare Law. If Medicare determines that a particular service, although it would otherwise be covered, is "not reasonable and necessary" under the Medicare program, Medicare will deny payment for that service. In my professional judgement, these services are needed in your particular case. However, I believe that, in your case, Medicare is likely to deny payment for one or more of the following reasons:

- This lab test for this condition
- This service (Pap smears, chest xrays, EKG's as part of routine physicals, etc.)
- This injection or this many injections for this illness or prevention (vaccines, etc.)
- This many visits, treatments, or services during this period of time
- Like services by more than one physician during the same period
- More than one office visit per day
- This procedure

PATIENT AGREEMENT
Should any of these determinations be made by Medicare Part B, I agree that I have been informed prior to the service(s) being rendered, and I agree to be personally and fully responsible for the payment of the service(s) checked below."

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(What follows on the office paper form is a complete list of all services with their appropriate Medicare CPT code, and written description, and our charge.)

If you have any questions about this waiver or our expectation that you sign it when necessary, please do not hesitate to ask.